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Responsible gambling
Hastings Racecourse & Casino is committed to providing a safe and responsible gaming environment for all patrons. As part of the British Columbia Lottery Corporation's (BCLC) network, our casino adheres to strict guidelines and regulations set forth by the provincial government.
GameSense Program
Our GameSense program aims to provide education and support to patrons who may be experiencing problem gambling issues. This includes setting personal limits, recognizing signs of problem gambling, and providing access to confidential counseling services.
Key Features:
- Voluntary self-exclusion from all BCLC casinos in British Columbia
- Confidential counseling programs available through the BC Gambling Support Line
- Access to education materials and resources for responsible gaming practices
Responsible Gaming Tools
To help patrons make informed decisions about their gaming habits, we offer a variety of tools:
- Deposit limits: set daily, weekly or monthly limits on account deposits
- Time-outs: take a break from gambling by restricting access to your account
- Self-exclusion: permanently exclude yourself from all BCLC casinos
Support Organizations
We understand that problem gambling can affect anyone, regardless of age or experience. If you're struggling with compulsive gaming habits, we encourage you to seek help:
- BC Gambling Support Line: free and confidential support available 24/7
- Problem Gambling Help: counseling services for individuals experiencing problem gambling
By promoting responsible gaming practices and providing access to resources, we aim to create a safe and enjoyable environment for all patrons at Hastings Racecourse & Casino.